RETURN POLICY & SHIPMENTS
10311 Hole ave Unit C Riverside Ca 92503
DUE TO COVID -19 ALL SALES ARE FINAL
- Returns must be in New condition in original packaging and undamaged
- Unused and unopened items in original package can be returned within 7 days of purchase upon approval.
- Customer is responsible for the return shipping cost.
- Original shipping charges are nonrefundable.
- Type of refund will be determined for merchandise credit or original method of payment.
- Nonrefundable items listed below:
- Adhesive within five days must be an opened an unused.
- Items that are considered non-re-sellable due to sanitary reasons.
- Free gifts or samples
- Sale items , including all Holiday and promotional sales.
- Restocking fee is $15 for less than 40 items any hundred dollars for more than 41 items and above.
- Shipments - Heavenly lashes is not responsible for any lost or stolen packages after the item has been shipped out. Items will be shipped out in 2-5 business days from order.
- Please contact your local postal carrier for any missing packages. All items are shipped through USPS.
Read Product Instructions.
Prior to using our products, please ensure that you have read and understand all the directions on the product label and on our website, so that you will be able to apply the product correctly.
Product Damage in Shipment or Defective.
If the item you receive is damaged in shipment or defective, you must contact us within 3 days of receipt to initiate a return.